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since 2011

Home Page
About Us
Luxury Travel Concept
VIP Tours
Reservation
Gallery
Contact

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Home Page
About Us
Luxury Travel Concept
VIP Tours
Reservation
Gallery
Contact

Tours

ADRIATIC-UNESCO WORLD HERITAGES
PEARLS OF WESTERN TURKEY
CAPPADOCIA - EXPLORING THE WONDERS
ISTANBUL
SEVEN CHURCHES OF REVELATION
BODRUM & BLUE VOYAGE GOCEK

Contact

Habitat-Travel

Barbaros Mah. Serik Cad. No:319C
07112 Aksu / ANTALYA - TURKEY

Telephone : 00 90 242 268 08 08

Fax: 00 90 242 426 30 05

E-Mail: info@habitatviptravel.com

Terms of Service

We call you

TERMS OF SERVİCE

1.Foreword:

Habitat-Travel is a Turkish travel agency which arranges and executes journeys in Turkey (flight, accommodation and tours) on behalf of foreign companies. Both parties accept the terms and conditions of the present mutual agreement and cooperation, within the framework of the principles of trust, integrity and success..

2.Offers

All the proposals and recommendations, according to the requirements or independently, shall be prepared and presented by Habitat-Travel to the requesting organizers.

3.Services

High quality and special cares and accompaniment services are under Habitat-Travel warranty. Reliable and clean hotels selected according to the standards proposed by the Turkish Ministry of Tourism. German / English / Russian-speaking licensed and expert tour guides. Modern, safe, comfortable and air conditioned vehicles. Dependable airline companies.

4.Contract

The contract shall take effect from the moment of signing Habitat-Travel’s written confirmation by the other party’s organizer. The contract is forwarded by fax or by e-mail as a PDF file

5.In general

Habitat-Travel, shall try to the utmost to prevent all changes relevant to flight dates and times, to hotel reservations and all other changes; if those cannot be avoided, Habitat-Travel shall immediately notice the other party about the details of all the changes and shall propose alternative solutions. Charter flights are always optional (flight schedule, airline company, flight date, etc.) and all changes are always taken into account.

6.Travel Fee

The travel fee must be paid by money order to Habitat Travel’s bank account 14 days prior to the commencement of the tour.

7.Cancellation Fee

Reservations can be cancelled in whole or in part at any time.

If cancellation is made before 30 days prior to the commencement of the tour, no fees will be charged for cancellation process.

Cancellation process fees are as follows

29 to 15 days prior to the commencement of the tour: 30% of the tour fee
14 to 10 days prior to the commencement of the tour: 50% of the tour fee
9 to 4 days prior to the commencement of the tour: 65% of the tour fee
3 to 2 days prior to the commencement of the tour: 85% of the tour fee

In case of cancellation is made on the day preceding the commencement of the tour or non-participation to the tour: 100% of the tour fee

Particular groups and particular conditions can be subject to change of the cancellation policies and pre-payment policies, only with previously written request depending on the situation.

8.Unused Services

9.Responsibility

10. Complaints

Habitat-Travel, shall not be responsible for errors or for bad services at the hotels, yet Habitat-Travel shall strain to solve these problems in favor of the organizer companies. Habitat-Travel shall not be responsible for complaints non-reported during the journey. All complaints that could occur during the journey, must be reported to Habitat-Travel in writing and on-site, with the signature of tour guide / hotel manager or with the signature of one witness.

Habitat-Travel shall strain to solve the problems stated in the filed petition and shall notify the organizer about these. All allegations/complaints notified to the organizer by the travellers at the end of their journey, must be forwarded to Habitat-Travel within 14 days. of the organizer to be notified. Habitat-Travel reserves the right to disregard the complaints coming after the expiry of this period.